Privacy Policy

The short version

Client Optimal does not currently use first-party analytics. The recorded sample is hosted by YouTube, and the optional browser voice demo connects to Retell AI. Those services may receive technical information when their features load or run. We do not sell or rent personal information.

The optional text me the demo form collects information for the requested sample and SMS consent. The browser sample requests microphone access only when you choose to start it.

What this website collects

Website hosting and domain providers may record technical request information such as IP address, browser type, and requested page. YouTube and Retell AI are third-party providers used only when their media or voice demo features load or run.

The interactive sample sends browser microphone audio to Retell AI over a WebRTC connection. A transcript may be displayed in the browser. The sample does not place a phone call, send a text, create a booking, or handle a real customer request. Do not provide real phone numbers, addresses, payment details, or sensitive information.

Retell AI's current terms describe call recording and processing for analytics and service improvement when recording has not been disabled. Client Optimal has not verified the account's recording, transcription, retention, or model-use settings, or the resulting retention period. These settings must be confirmed before the demo is treated as approved for real information or before a client call flow goes live. SeeRetell AI's termsand privacy policy.

Text messages, and what we do with your number

If you submit the form on the text me the demo page, you are giving us express written consent to send you text messages about the demo you asked for and follow-up about that service.Message frequency may vary.Standard message and data rates may apply.

Consent to receive text messages is not a condition of any purchase. The checkbox is never pre-ticked, and SMS consent is asked for separately from anything else.

To stop receiving messages, reply STOP to any message. That removes your number permanently and automatically, and we check that suppression list at the moment of sending rather than when a batch is built, so an opt-out always takes effect. Reply HELP for help, or email mert@clientoptimal.com.

When you submit the form we record your name, business name, phone number, the date and time, your IP address, and the exact version of the consent wording shown to you. We keep that record so we can demonstrate, if a carrier or regulator ever asks, that you agreed and what you agreed to.

Your mobile information is never sold or shared

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This covers sharing as well as selling, including any transfer to an affiliated or related business, whether or not money changes hands.

Wherever this policy describes information being handled or disclosed: all the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

The one and only exception is delivery itself. Messages are transmitted by our telephony provider acting on our behalf, and they are not permitted to use your number for anything other than delivering the message you asked for. There is no advertising network, no data broker, and no affiliate involved at any point.

How long we keep it

Consent records are kept for as long as we may need to demonstrate that you agreed, and are deleted on request.

Opt-outs are kept permanently, and that is deliberate. When you reply STOP, your number goes onto a suppression list that every send is checked against. That list is the only thing standing between you and being texted again, so deleting it would undo the very thing you asked for. It holds your number and nothing else: no name, no message history, no other detail.

If you contact us

Contact happens through LinkedIn or email. If you message us, we receive whatever you choose to send: your name, your email address, and whatever you write. We use it to reply to you and to discuss potential work. Nothing more.

Those conversations sit on LinkedIn's and your email provider's systems, and their privacy policies apply to them, not ours.

The Client Optimal LinkedIn application

Client Optimal operates a private LinkedIn application used to publish posts to its own founder's LinkedIn account. It signs in through LinkedIn OAuth, which gives it that account's own profile identifier and permission to post as that account. It uses them for nothing else.

The application does not read, collect, or store data about any other LinkedIn member. It does not access your profile, your connections, your feed, or your activity. It does not scrape LinkedIn, and it takes no automated action on anyone else's posts. It is private to Client Optimal and is not offered to anyone else.

Running it involves a small number of service providers: the access token and the queued posts are held in the automation platform that runs the workflow, the drafts are generated by an AI provider, and approvals are sent through a messaging service. They process that information only to operate the workflow, on our instructions. None of it is sold, rented, or used for advertising, and none of it concerns visitors to this website.

Separately, we sometimes write a reply to someone's public post by hand. Where we use our own tools to help draft one, the post is something we supplied manually, it is used only to prepare that reply, and we do not build or keep a profile of the person who wrote it. The reply is always reviewed and posted by a person.

Sharing

We do not sell, rent, or trade personal information. We do not share it for anyone else's marketing purposes.

Providers involved in this website include hosting and domain infrastructure, YouTube for the recorded sample, Retell AI for the optional browser voice demo, and the messaging/consent providers used if you request the demo by text. Their own privacy terms and retention settings also apply.

Retention

We keep correspondence for as long as it is useful to the conversation or the working relationship, and delete it when it is not. Hosting logs are retained by the hosting provider under its own schedule. The retention settings for Retell AI audio and transcript data have not been verified; check the provider settings and terms before using the demo with real details.

Your choices

If you have emailed or messaged us and want that correspondence deleted, ask and we will delete it. For third-party demo data, contact the provider directly where applicable; Client Optimal must verify what data the provider retains and whether it can be deleted.

Children

This website is for business audiences and is not directed at children under 13. We do not knowingly collect information from them.

Changes

This page should be updated when the demo provider, audio settings, SMS workflow, or data handling changes. Confirm the effective date and provider settings before publication.

Contact

Questions about this policy can go to mert@clientoptimal.com or via LinkedIn.