Email practices

The short version

Client Optimal LLC sends a small number of first-contact emails to owners of home-service businesses about our AI receptionist service. These are unsolicited: you did not sign up for them. This page sets out the limits we hold that email to, and how to stop it.

To stop our emails, reply with "stop" or anything that asks us to stop, or use your mail app's unsubscribe button. Your address is added to our suppression list right away and we never email it again.

Is this allowed?

Yes. In the United States the CAN-SPAM Act allows businesses to send commercial email without asking first, as long as the sender follows its rules, including honouring every request to stop. Cold email to businesses is a common, legal way to reach new customers, and many outreach platforms and agencies are built around it. We send the same kind of email, on a much smaller scale and with the limits below.

Who we email

• People who run or work at home-service businesses, at their work addresses. We do not email consumers about our service.
• Each business is looked up one at a time, mainly from its own public website, and each message is written for that business.
• We check each address before sending, and an address that fails the check is never emailed.

How much we send

• Each sending mailbox starts at 5 emails a day and works up slowly to a maximum of 30 a day.
• We send at most one follow-up to a business that has not replied.
• A mailbox stops sending on its own if more than 3% of its emails bounce, and a whole sending domain or server stops above 2%.
• Our sending domains are checked against public blocklists frequently, at least once a day, and a listed domain stops sending.

How opting out works

• Reply with "stop", "unsubscribe", "remove me" or anything that asks us to stop. Our system reads replies and suppresses the address immediately.
• Every email carries the standard unsubscribe header, so the unsubscribe button in Gmail, Outlook and Apple Mail works too.
• You can also email mert@clientoptimal.com and ask us to stop, or to stop emailing your whole company.
• Suppression is permanent and covers all of our sending domains, not just the one that emailed you.

Our sending domains

These domains belong to Client Optimal LLC and are used only for this outreach. Each one redirects to clientoptimal.com and hosts nothing else.

• clientoptimalagents.com
• clientoptimalbrand.com
• clientoptimalleadgen.com
• clientoptimalreception.com
• clientoptimalsystems.com
• clientoptimalvoice.com
• clientoptimalwebsites.com
• clientoptimalworks.com
• getclientoptimal.com
• clientopt.com
• clientoptimalai.com
• clientoptimalcalls.com
• clientoptimalconnect.com
• clientoptimaldept.com
• clientoptimaldesk.com
• clientoptimalmarketing.com
• clientoptimalops.com
• clientoptimalwebservice.com

Report a problem

If an email from us was unwanted, sent to the wrong person, or looks like abuse, tell us and we will look into it and stop it. Email mert@clientoptimal.com or call (813) 317-1539.

Client Optimal LLC
1216 SW 2nd Ave, Gainesville, FL 32601